Shipping policy

Shipping Policy

We’re grateful for every order and for the patience and kindness of our community as we prepare each package with care. As a small team, every order is packed by hand and prayed over before it goes out.

Order Processing Time

All orders are fulfilled in-house by a small team. Please allow 3–7 business days for your order to be processed before it ships.

During seasons of higher order volume (such as holidays, promotions, or launches), processing times may extend slightly. We appreciate your grace as we work carefully and faithfully.

Orders are processed Monday–Friday, excluding holidays.

Shipping Locations

At this time, we ship within the United States only.

We hope to expand shipping to additional locations in the future, and we’re grateful for your understanding as we grow thoughtfully and responsibly.

Shipping Times

Once your order has shipped, delivery times depend on the shipping carrier and your location:

  • U.S. Orders: Typically arrive within 5–10 business days after shipment

Please note that delivery times are estimates and are not guaranteed.

Shipping Confirmation & Tracking

When your order ships, you’ll receive a confirmation email with tracking information. Tracking updates may take up to 24–48 hours to appear after the label is created.

Shipping Delays

While we do our best to ship orders promptly, delays can occur due to:

  • Carrier issues

  • Weather or seasonal volume

  • Limited staffing capacity

Once your package is handed to the carrier, we are not responsible for delays beyond our control. That said, if something feels off, we’re always happy to help look into it with you.

Incorrect Addresses

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an address entered incorrectly.

If you notice an error shortly after placing your order, contact us as soon as possible at store@globalpathways.org, and we’ll do our best to help before the order ships.

Lost or Missing Packages

If your tracking shows that your package was delivered but you have not received it, we recommend:

  • Checking with household members or neighbors

  • Contacting the carrier directly

If your package appears lost in transit, please reach out to us. While we cannot guarantee replacements, we will walk with you through next steps and do our best to support you.

A Note of Thanks

We’re a small operation with a big heart, and every order truly matters to us. Thank you for supporting this work and for extending patience and grace as we serve you one package at a time.

If you have questions or need help, please contact us anytime at:
store@globalpathways.org

We’re always glad to hear from you